Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material is thinner and more comfortable than I expected. I purchased this for plane travel, sleep meditation and yoga. Sleeping on the side is comfortable. The headband fits well. I can do yoga inversions and headstands without moving the band. The speakers still cover the ears if you shift between headband and eye cover which suits my needs. Its a bit hot here in Texas for wearing while running, but I can imagine this is great for colder weather. While the sound is good quality and clear, you will need the volume at full blast to call this noise cancelling. For softer sounds like meditation music/rain sounds, even at full blast it is not 100% noise cancelling, but it does definitely reduce outside sound. For example, I can still hear the chainsaw outside , but not my neighbors chatting anymore which I can live with. :) I haven't had it long enough to attest to battery life/durability yet... Great product and I am very satisfied with it.
I received the product exactly when expected, but was surprised how easy the directions were to follow to charge, pair and start using this headphone/headband. It paired instantly with my phone, then I experimented with both music and talking via YouTube. Both were extremely clear and better than expected given the price point. I got these to sleep in since did not want to use ear buds while sleeping (I'm a side sleeper). I found the earphones extremely comfortable sleeping on my side. I used it as a headband, but I did experiment with it and by raising the band in the back and lowering the front, it can double as a sleep mask also. I cannot attest to durability since I just received the item yesterday, but so far am extremely happy with my purchase and would highly recommend. The battery is still functioning and outside noises are not a huge problem here, so gave it 4 stars since the quality of the product seems very good. If I run into any problems with the product or if it keeps running longer than I would expect I will update this review.
These sleep headphones work great! They are not totally noise canceling, however they do cover your ears nicely to keep outside noise to a minimum. They are thin enough so they aren’t bulky. The sound quality is decent. The buttons on the top are easy to access. On/off and volume up/down. I love that I can hang these on my bed, and slip them in at night. I don’t sleep well, do I can stay in bed and watch a movie without bothering my husband. And if I fall asleep with them on, they won’t be uncomfortable on my ears. I’ve had them for a couple of weeks and haven’t had to charge them yet, do they have great battery life. These are just perfect!
I wore this for the first time last night, for about six+ hours. It was very comfortable. No ear fatigue. I looked it over intensely! It is well made. The stitching on the edge binding is straight and even. I'm impressed. I stopped using it around noon but forgot to turn it off. At 4pm it still had 40% battery. The sound quality works for my intended use. I noticed distortion at about 10 to 15 feet from my phone. No biggie. Not to keen on the controls being right in the center of my forehead. For sleeping who cares. But for workouts I will turn the controls to the back of my head. Lastly, I wish it came with a drawstring bag for storage of the band, wrench and cable. So yeah. So far so good!!
Of all of these styles ones this one is the best. I have several Lavince, Perytong, Hombder, this one is the best. I also have many beanies and stocking cap headbands. These have a large base with the speaker welded to it. So the small speakers, which are better than the square ones on the beanies, don't push around in your ear and hurt as much as these. These have better sound than the other ones I have.
Very thin, yet sturdy product! With summertime coming up, this will be the perfect way to hear my show/music/etc! This is ideal for anyone looking to work out without having earbuds fall out, or other such annoyances. I tend to use my earbuds almost 24/7, and this gives my ears a much needed break!! I have another headband from MusiCozy that is thicker and I LOVE it! I’m loving this one, also! I suffer from migraines and this blocks out light, sound, etc. I love to put on an Audible book and try to relax or sleep through my migraine attacks; and this is perfect! The battery life is amazing—I can sleep all night and it still has plenty of battery left long after I get up!
After frist night i love it. My music has always been the only way i could sleep but it always botherd everyone else. Always woke up with ear pain and the cable around my neck from my headphones. I was able to sleep great my music didnt bother my husband at all and i was able to sleep past his snoring. Disnt even noticed when the sun came up. The charge on the headband lasted all night even good into the next morning and im so happy to find i can wear my glasses comfortably with this.
Don't buy the pricier brand they break quickly. I use these every night and they usually last me a couple years. I'm fine with replacing them because this is the only style headphones that are painless for side sleepers. They've streamlined the design a bit, charging port is on the control panel vs a cord that had to be pulled out of the headband for charging.
These headphones have great sound quality and are incredibly comfortable. I was looking for something to wear to drown out the sound of snoring (we’ve all been there), and these were a great selection. As a side sleeper, comfort was important and these puppies fit the bill. I can sleep in any position and still have great sound quality. Ladies, just know that you might need to wear your hair in a loose ponytail or pull it on top of the band in the back of your head to avoid having a crease in your hair when you get up (if you sleep in it). Overall, no complaints and I’d recommend this product to others.
Sound quality for both music and calls is GREAT I’m still shocked at the quality these are considering the price point. I don’t like those individual wireless headphones like AirPods because they always fall out and the wired ones are okay but my ears are small so they hurt after an hour. The other option is headphones like beats but those are bulky and slide off and not my style. For now I’ll use these at night to listen to my podcasts and they serve as eye covers too lol I’ve got amazing sleep I haven’t ran with these on yet but I’m assuming these will work out perfect. Getting another one for my 15 yo daughter she loved them even though she has AirPods. Easy charging and Bluetooth pairing. Great deal.
I have ADHD and have extreme difficulty going to sleep. Most nights it might take me a few hours to go to sleep. Then only lightly sleeping for about 4 hours. Having some soothing noise, paired with lavender oil, I am asleep in only a few minutes. The meditation music, turns off all the chatter cycling in my brain. I easily pair this via bluetooth to my phone or iPad, using the Alexa app to play music. This is very comfortable to wear to sleep. I can lay on my side with zero discomfort on my ears. Stays charged all night. Now sleeping 7-8 hours easily and only waking because my cat says it is time to get up!
My partner snores loudly, and I wanted an alternative to white noise machines and painful earplugs. I'm happy to say this fit the bill! I was concerned that it wouldn't stay in place because I have a small head (20 3/4"), but it remained in place all night with minimal slipping. The flat speakers enabled me to sleep on my side comfortably, and it held a charge all night. I had no difficulty pairing it with my phone, and the controls are simple to use. I like that the band is wide enough to cover my eyes if I want to use it as a sleep mask. The electrical components are easy to remove for washing the headband.
Love this! Pairing was easy, battery lasts a long time, very comfortable. And doesn’t slip off! I bought this to use for falling asleep with ASMR. I have not noticed the noise cancellation feature, but my room isn’t the noisiest place (just ‘white noise’ from the AC unit and dehumidifier). The volume is great for regular music and videos, very potent; but for ASMR I have to turn it up quite a bit, which I didn’t have to with other regular headphones. It’s not an issue in and of itself, but it’s bothersome for ads, which blast my soul into the netherworld because of the sudden increase in volume.
So I purchased these headphones more for the purpose of listening to music, ect. while I'm working on my art/commissions without the ache that comes from having ear buds physically in my ears for too long- to that end they seem to work great so far! The material is super soft(I got the snow leopard print) and so far seems quite comfortable - I also love that I don't have to deal with keeping a chord plugged into something constantly. I'll be keeping this headband handy for anytime I need to do artwork or just want to listen to music for a longer duration. :)
I've been using wired versions of sleep headphones for years to fall asleep listening to music or podcasts. The wired connections always broke down after several months, the cord would tangled around my neck and pillow, and the headband would stretch out and become too loose, so I wound up replacing them frequently. And since my iPhone no longer has a headphone jack I wound up having to use a second device to listen while my phone charged at night. I tried another bluetooth version several years ago, but the speakers were too bulky and the controls were on the side and interfered with sleeping on my side. I took a chance on these several months ago and have been very pleased. The speakers are not quite as slim as the wired versions, but much less bulky than ones I've tried previously. I can control music and volume through the controls which wind up sitting on my forehead. It's nice not to be tethered to another device, as well. I charge these once a week on the weekend and the charge lasts all night every night during the week.