Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice! You can see much better with these lights. These are really an upgrade. They work great! Looks better at night!
Installed them, tested them and...no brights. Pulled them, changed their position by about 180 degrees and they worked perfectly.
These are the best headlights on the Market , they work great , awesome price and extremely easy to install
These headlights are amazing. Will be ordering more for wife's car
Easy to install, appear to be well made. WAY brighter than my OEM halogen headlamps were. Very pleased and now I can see at night.
These LED lamps do a good job of lighting up the road. Nothing earthshattering, but they are brighter than the OEM halogen lamps, plus the color of these lamps matches the LED ring around the headlight. I am happy with my purchase.
These lights have been tested with no modifications and they work for a 2023 Kia Forte. High and low beams are fully functional.
These headlights are incredible. Installing them was a breeze once I gained access to the bulbs in my 2017 Chevy Malibu LT. They fit perfectly, and I had no problems with having to flip the plug if a bulb doesn t light or any kind of strobe issues.
Fast delivery. Plug n play. So much brighter, Extremely good leds. Highly recommended
Very good!!
Switched these out with my Nissan Maxima 2016 factory ones and there is such a big difference. Should have switched sooner! Its easy to install and have very bright light.
Bought truck for daughter and the lights were pretty dim. Installation was easy. It changes the view of the road at night brighter than the stock. Low beams.
I bought this product to replace my low beam headlight that died. The old ones were halogen while these are LED which is super bright and makes driving in the dark of night easier. I didn't have to take out parts like some videos suggested to install these. I have a fairly large hand and I was still able to get into the left side and replace it.
It was relatively easy to install just snap out the old one and twist and snap in the new one
Look good quality. You need to try them. The box came hit but the interior intact. Well packed
Fits Volvo C70 2011 perfectly and easy to install - 3 minute job after watching some youtube videos.
Easy to install and I don t have any problems seeing with these at night.
They were easy to install and work great! I've only had them in for a month so I'm not sure about their longevity.
Extremely bright be careful may be a danger to oncoming traffic so make sure your headlights are adjusted correctly
Easy plug and play install. Brighter than my OEM lights, well worth it!!
Really easy to install, but you gotta make sure you place them accordingly, high beams to high beams and low beams to low beams otherwise when you try to fit them in they won't match up, other than that they look great.
Really like them brighten up the road ahead of you
I really didn t wanna be that person with bright led headlights.. but I decided to try them out. I still hate being that person BUT they are quite amazing! The visibly range is awesome!
On low beam the road is really bright and both sides are light up. I have never been flashed by a driver with the lights getting in their eyes.
fast shipping .accurate item .very good store and they are working as described 5 star seller