Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast delivery, no problems with order, product as described
Very cool product, I advise everyone to buy it
Everything according to the recommended description
The quality is not bad, the mosquito will not fly by))) as described
Item not shipped, long waiting period before you can open dispute, refund quickly then.
Fast delivery, no issues, product as described
In the accessories, the thumb pins may be replaced by safety pins because the thumb pins don't go in the door frame, and were of no use.
parfait
Flying curtain with magnets: Lightweight installation with 12 Velcro adhesive pads (3 on top each, 3 on the side each
Very fast delivery (7 or 8 days). Item as described.
very nice and fast
all good, but the quality of the net is poor (basically falls apart). but hey, if you are careful it is worth the money
Good quality
Parfait
Article looks good, unfortunately it has not yet been installed, looks high quality. Thank you
Super received quickly corresponds to the description
Humans and animals in this household go in and out the screen door multiple times per day - actually per hour. This magnetic screendoor is a DREAM! Easy to install, looks great, works well. Note: if your home has open windows or doors, the windflow can cause this screendoor to "hesitate" or fail to close. We deal with it by not opening the front door so wide. Or we pull the glass deck door so that it is over the magnetic seam. We have never had the door blown open, but we are not in our windy season yet. That will be solvable, I think. Also we have had a neighbor cat show interest in inviting herself inside. Our dog figured out how to go in and out by herself almost immediately. So, we prop a babygate there if we want to keep our dog in. As for the neighbor cat, besides helping herself in, the main thing is I don't want her to get the bright idea to climb up this door. It couldn't survive that, I don't think. So we'll be giving the cat issue some thought. Love the door, though. Really enjoyable to be able to go inside and outside so easily. Worth it.
We bought a “similar” item from a local big chain for a couple dollars less. BIG mistake. The thing fell apart as we put it up. The screen is so much better. The way this product is constructed is so much more sturdy (we’ve had it up a week) than that other piece of crap. The magnets in this screen are sewn into the lining, unlike the other with plastic snaps with magnets in them. The plastic on the other crumbled as we hung it. The dog can nose his way through this, the man-child walks through from high school with his backpack on and so far it is still in the same condition it was when we first put it up. Oh, and hanging this was super easy. The Velcro is also sewn into the screen. We just lined the door with the other half of the Velcro and hung it. It came with little tacks to enforce attachment to the door. I LOVE this screen!
We like to let our cats out into our enclosed back yard, but we get tons of flies in the summer over monsoon season. It's also way too hot to leave the door open more than a few inches. So I just didn't attach any Velcro to the bottom right corner. They figured it out quickly. When we want to step out, we just open the glass door and go through the screen's center opening.
I have waited for this product so excitedly and it met my expectations, I have installed it with nails and it was really easy, it is a good fit for my door. The only thing that bothers me a little is that the edge gets stuck on the door if it touches it while you pass, so I have to make sure it doesn’t leave an opening for the flies to go it, otherwise it is great, strong magnets that stick back together right away, but not strong enough to unstick it from the door. Probably harder to understand what i mean until you see it. I wouldn’t deduct any points for this though. I am really happy with it, worth the price
You can gently push your head through with two arms full of tons of groceries/items without having to worry about finding that doorknob, and the screen will "close" right behind you. I've had this for a little over a month, so the question remains of how long the adhesive will last holding the screen onto the door frame. So far, it seems to remain pretty strong.
I live in South Florida, so I don't keep my door swung open at all times due to the natural heat and humidity here. Yet, sometimes I like that natural sunshine to come in there, and I also like to conveniently keep the front door open to bring in groceries and other items. In South Florida, there are tons of mosquito's, ants, tiny lizards, and other harmless pest that I'd prefer to keep out. This screen, does that perfectly. The two sides of the screens have magnets that are along the inner seems from floor to the top of the door frame.
Sturdy yet transparent, very good quality, constructed nicely. No more falling magnets, and having to match them up, closes completely. I like the way the two panels are secured together at the top. It however, is only 36 Inches wide and could have been a few inches wider. Buyers measure your door. It works well, no issues. I have a wooden door frame. I used the tacks provided, since the Velcro strips will surely take off my paint. I used command refill strips under the tacks so I would not have dented circles in my door. The tacks are really too short, and must be pounded in as far as they will go. The bottom tacks fell out a few times before I was able to secure them with a long thin small headed nail because I really did not want any big nail holes in my wooden door. The refill command strips alone will not hold the Velcro. I left just a little slack, so as not to be pulling on the sides of the screen when going thru, especially if one is carrying something. I needed to sew up the bottom as it was a little long for my door. Flies used to follow me in, not now. They must know a screen when they see one. My best advise to anyone putting up this screen is ....Do not do this in a hurry, and things will be fine.
Very fast shipping. Perfect measurement, looks good quality, I am satisfied Not install yet.
The two mosquito nets come perfectly to size and look super good a buy 10 for very little money thanks the communication with the store very well