Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this and use it all the time, its really much louder than you would believe and I never charged the battery yet, I must have rang this thing a 1000 times and i'm still waiting for it to get a low battery. its awesome for the price .
Fit, form and functional are excellent! Bought this fur the wife's ebike! Her main sound will be the clown car horn! Not a toy as it's really loud. Unobtrusive, takes up lithe handlebar space but packs a wallop! Getting one for my bike! It's rechargeable too! WINNING!
This is not a toy! If you are considering purchasing this for a child’s bike be prepared for some ear piercing sound. With that being said, this is the loudest horn of its size I’ve ever seen. I was pleasantly surprised and shocked. Simple, dummy proof installation, comes with recharging cord.
Works as advertised, maybe to well. Startles some people which I don't want to do so I've gone back to a regular bicycle bell.
Short of installing a train horn . . . this is the next best thing. Though I'm not ruling out the train horn. When I ride on the sidewalk (which is allowed here), I stop and let pedestrians pass if needed. When I'm riding on the bike path, I expect pedestrians to get OUT OF MY WAY. Especially, if I've already rang my nice little ding ding bell a few times. I've already caused a couple people to jump after they were oblivious to my bike bell using this thing. There is a gang of three old white-hairs that walk the bike path every week. They refuse to move and insist on walking 3 abreast. What is it with some old women that makes them so entitled they refuse to be decent people? Can't wait until next week when I see them next.
I bought 2 of these electric bike horns. Loud!!! Love it!! This is perfect for my scooter. People can hear it 2 blocks over, echoing off the houses. Several different sounds, too. It's kind of cheap/chinsy looking...and small, but, it packs a whallop. I would buy this horn again!
I wanted something really loud with different sounds. Easy to charge and install. Very loud, I love it.
excellent product and yes it is loud enough !!!
Works great over the stupid little bell nobody could hear
I love it!!!! So loud and cute. I press it for the heck of it
Wonderful bike horn. It is distinct and loud.
Works great
The bell wasn’t doing it, even dogs were not hearing it. So I got this unit and it is loud! Very easy to install and runs a long time on one charge.
The noise level is perfect and you can use 3 different sounds. The entire unit works great. Delivery was fast. Installation easy. Quality and useful item.
Neat little gadget. Loud enough to warn other bikers. Just hope it lasts a while. I would take it off when not riding, if you can't store bike indoors.
Works well. My niece loves it!
Works well. Easy to place. Nicely packaged. Timely delivered. Happy at this time. Recommend at this time. Have only charged it once, so holds power for a reasonable time.
Looks great installed - easy to move on and off bike when transporting over long distances. Sound is LOUD! Can't go wrong with this!
I was not expect it to be as much loud but I love it, the louder the better :) and easy to install and charge!
Bought it for my grandson' s bike Great, loud, simple bicycle horn. I'm very satisfied