Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was happy that it worked just the way I wanted. Hopefully it will last for years.
So cool looking and bright. Well spent $$. Works great. I'm happy.
like these lights need to keep them in your orders will order more later thanks can be seen from far a way at night or day thanks
Good quality product, it works perfectly, thanks.
Thank you, my husband is very pleased
Just aweesome
This item is great for night riding and have ordered several for my fellow riders
Even tho I have had breakage issues with the plastic and silicone, I have purchased this twice. Since I ride my bike on the streets (our city sidewalks are horrible), I'm glad cars can see my lights and NOT freaking hit me. (That's a whole other story).
Haven't installed them yet, but after charging the first thing I noticed is they are super bright. Everything came as ordered and seems like excellent quality. If you are looking to be seen for safety these are a must have.
Great light. A slight problem arose, and it was very minor. The front and rear turn signals are great. Easy to use and install.
I must admit, I was uncertain about this purchase. But the rear light does exactly what's promised. It turn on when it senses motion, and the lights get brighter when I slow down. Easy to attach ... easy to charge (though ( haven't needed to do so). This is a gizmo you can buy with confidence.
I liked the multi-function of the lights I/A solid on, blink, running. Easy to clip to my luggage rack travel bag.
Super convenient way to remind motorists you’re there! Easy on off mounting strap makes this very convenient. Great value.
Love the light. One for me, one for my wife. Works great. Good options
they are bright enough and have several cool settings, i like em
The product works so well both night and day. The syncing to the remote was very simple. The interface is easy to understand and use. I’m happy with how bright the lights are they can be seen during day light hours and night hours making this a great product. Only the remote takes batteries.
Works great on my Sur Ron X e bike. Only had it for about a week but held the charge so far!
Purchased these for my Super 73 S1 electric bike. Because we ride on the road I think it’s courteous for us to let other vehicles know which direction I’m turning. I was a little skeptical with the plastic mounting system and thick rubber bands but once there were on, they stayed in place. I do take grassy bumpy terrains and the lights will shift a little but it’s because I didn’t apply the small 3M adhesive behind the lights, only behind the remote because it tends to spin when you’re pressing the buttons. Next charge I’ll add the 3M adhesive. I’ve had it for a couple weeks and I love it thus far! Will update my review if that changes.
I just installed and tried out my recently received CarryBright Smart Bike TailLight Turn Signal Front and Rear Lights. The were easy to install and pair. They took about 3 hours to charge the lights. They come with the USB charger which has two plug in for the turn signals. The remote carries a battery. I attached turn signals to my recumbent trike and they work great. They are very bright and you can definitely see them during the day. This is just the initial review. Now I have to see how long the charge last. Right now I would highly recommend them.
Very satisfied with the quality and efficient design of these lights. Each light can be seen glowing from the front, side and back. All parts are easily removable for extra security concerns against theft. Was concerned the rubber O-rings might snap while riding. But, they have held and can be extra secured with electric tape. The extra mount provided for rear placement can be placed on most rear carrier racks for better separation spacing of the rear lights. Lights were very bright and look fantastic.