Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really like the I can hold these clippers with my 69 year old hands and not fumble around. It seems everyone in my home likes them too. I can never find one when I need one so I bought 4. That good.
Nail clippers that work, other brands go dull after a couple uses.
Perfect for hand nails and small toe nails. Good clean cuts, I have several, they are cheap enough to just have a pair in your gym bag, desk, bathrooms, etc.
The things you just don't think about....I'd been ruining my nails with an old, somewhat blunt, clipper without even realizing that I should probably replace it (because it was over 20 years old...). So, for a couple of bucks, I tried this inexpensive clipper and I am happy to say, "Wow! What a difference!". Easy to grip, cuts smoothly, and cheap. What more could you ask for? I highly recommend replacing your clippers slightly more often than once every 20 years...
Excellent quality and very nice presentation. Thank you.
I love the nail clippers the design is very nice and they are very sharp. I would definitely recommend these if you are tired of the old bulky style nail clippers.
Wow extremely pleased with this order. Very high quality. Not that I would but they are so fancy you could give them as a gift. They come in a really nice shiny metal case. Honestly I really don't know what to say. I have never been so impressed by a set of nail clippers. They truly are a piece of art.
Great product. Very wide "mouth" on these powerful clippers and the mechanism makes trimming even thick nails very easy. Highly recommend. Also, delivery to the US was seamless and the product was delivered fast and in great condition.
The nail cut fits very well in hand. Quality will go to use Very serious store and very fast sending. I recommend
Clippers work very good.
Arrived in perfect condition. Beautiful product, well made and seemingly resistant. Recommend!
Excellent article. I'm going to buy another kit of this brand.
Excellent quality
Best paid and reliable. Last forever
Excellent nail cut, excellent material. Excellent workmanship. I would buy it again. I recommend it widely. The local parcel delayed delivery.
These nail clippers are a great bargain. I highly recommend them
Very sharp, sensational quality was surprised.
My favorite nail clipper.
This was a great price and gets the job done
Nice and stout. These don't flex like cheap ones on hard nails. Plus they have the little file attached.
Trimming nails….excellent product.
Nicest nail clippers I have ever owned, extremely high quality and very sharp, arrived to the USA in under a week
Great nail clippers, well produced, good resistance. Seller is congratulations. Recommend.
deliver super quickly, great product.
Works very well