Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Amazmerch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, great store...! Thank you...!
Works as advertised
Quality product
It perfectly fulfills the purpose of collecting dust when I'm drilling. I don't need to pick up dust from the floor and dust doesn't fly through the airzz
Very good, I took it for a table-top under a manual milling cutter as a dust pump, more than satisfied.
This product works extremely well. I no longer have to worry about making a mess when drilling holes in the ceiling or the wall. So convenient.
Good product. Excelente
Useful tool
Everything great, good goods, very fast delivery, gladly again, thank you
They seem to work well to avoid making a mess while you are drilling holes inside the house or outside for that matter. They work as expected, and I am pleased with them. My boyfriend likes them too. I bought him a separate set. Thank you.
I can't say how many times I've hated cleaning up the droppings from small projects around the house. Seems the cleanup is more time consuming than the project. Well this time saver works and does what it claims. Short money for an lazy man's happiness!
This is such a simple invention but great solution. Instead of a huge mess, just attach this dust collector. I absolutely love this
Exellent. Recommend!
Super recommend, super fast delivery
Very fast shipping great packaging wonderful product.
I recommend
It's works surprisingly well. Thought it was gonna be a dud but it actually works really well. I have been doing some construction in my apartment and this thing really did save me a lot of time on the cleaning up part. It helps cover like 98.5% of the dust drom drilling into concrete or any other kind of walls. Not sure avout heavy duty construction use, but for home use, it's more than enough.
Very comfortable thing! Adapted for a drilling machine! Recommend!
Awesome
I recommend it
All as in the description. Quality is good. Shipping fast. The seller is good. I advise everyone. Thank you. 5 +
I order not for the first time, a very necessary thing for those who do not want to breathe dust. Recommend.
It is very convenient to drill the ceiling, minimum dust
Good to use for the price ^ ^
The product arrived very quickly. I no longer have to clean up a lot of dust.